General

How can I learn more about you?

To learn more about us, please visit our About us page, or like us on Social Media for a more personal touch! You can always visit the Contact us page and drop us a line, so to know us better.

Who is copyediting my project?

All of our Copyeditors are Professional Editors, experts in using the English language. Rest assure that your work is in good hands!

Can I contact my editor?

Sure! You can contact your editor anytime regarding any questions, concerns or feedback! Our job is to be here and help you anytime!

Product

Do you send my documents clean or with the changes?

At iAcademia with any of the editing services, you receive three documents:

  1. Your document edited, clean and ready for submission
  2. A document having tracked all the changes, depending on the service you chose (proofreading, standard copyediting or premium copyediting)
  3. A new document with further suggestions and feedback on your personal project. It also includes comments that you can choose to discard or evaluate.
How long does it take to copy edit my document?

Our primary focus is to provide high quality editing, according to our Quality Assurance Plan. Therefore, for a document of around 10,000 – 15,000 words (e.g. dissertations or business projects), our aim is to turnaround it within 5 working days. For smaller essays / projects, we are delighted to return them maximum within 3 days.

If you wish to discuss further your deadlines, please feel free to contact us.

How can I order?

If you wish to order any of our services, we have made our order system more than simple for you. Complete the contact form, specify the word count, the subject and the type of service you want and upload your document(s). Just as simple as that.

You can check the process of your file anytime with our fast & simple system.

See how it works

Can I see an example?

Sure! For a sample of what you can expect, Contact Us and just ask for it. We will send you over the sample documents you are about to receive.

I finished some of my chapters. Can I submit them, until I finish the rest document?

Yes. As soon as you hold completed chapters, in which no further changes are about to be made, you can send them directly. However, there is no option to re-edit them if you will make any extra changes on the already sent document after its submission.

You will receive edited your whole document once you send the final chapters.

Our convenient and easy-to-use order form allows you to upload as many files as you need from your personal account.

I am ready to send my document. What other information do you need?

If you wish to order any of the services, we kindly ask you to send the following:

  1. Your document(s)
  2. Any required project guidelines (e.g. University Handbook or project description), so not to miss any detail required
  3. Deadline
Do I need to book my editing or deposit any amount in advance?

No. As long as you are ready to send us your document, please do so. The editing process starts immediately after the submission of your document and your first 50% of the payment. You are more than welcome to track the process of your document anytime through your personal account.

Can I pay the whole amount in advance?

Yes. There is no problem if you want to deposit the whole amount in once. The editing process continues as it should, and you will receive your manuscript edited in your preferred deadline.

Do I have to wait for a price quote?

No. To make your life easier, in iAcademia, we have set our prices in advance based on the services you need and your total word count. Therefore, you are able to know and calculate any pricing in advance.

Do you check references?

Yes. Just let us know which is your required referencing style (APA, MLA, Chicago, CBE, etc.).

We do not fact check references, research missing information in incomplete references, or cross-check references.

Note, that References are considered words, therefore they are included in the pricing.

Billing and Payments

Can I have a discount?

Yes! After your first project, you become a member of iAcademia community.

Therefore, we are delighted to offer a 10% discount for all your upcoming projects.

In addition, we have a perfect refer-a-friend scheme, which provides to your referred friends 5% discount on their first project.

Don’t miss out to like us on Social Media to be the first to receive our frequent offers, gifts and discounts!

What happens if I enter the wrong word count?

Our editors verify each paper’s word count as long as they receive them. If your word count is over the category you selected, you will just need to add the due amount on the other 50% of the payment. If your document is shorter than your given word count, we will refund the price difference to your iAcademia payment account.

How secure is my content?

We ensure 100% confidentiality, discretion and secure payments.

Are you still having any questions?
Do not hesitate to contact us to address any uncovered questions.

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